Refund Policy

Refund Policy

Last Updated: October 10, 2026

30-Day Return Window

We offer a 30-day return window from the date of delivery. If you are not satisfied with your purchase, you may return it within 30 days of receiving the item.

Return Conditions

  • Items must be unused and in original packaging
  • Items must be returned within 30 days of delivery
  • Personalized or custom-made items are not eligible for return
  • Items damaged through misuse or negligence are not eligible for return

How to Initiate a Return

  1. Contact us at support@limpingbear.shop with your order number
  2. Our team will review your request and provide return instructions within 48 hours
  3. Pack the item securely in its original packaging
  4. Ship using the method provided in our return instructions
  5. Refund issued within 5–10 business days of receiving the return

Return Address

To initiate a return, please contact us first at support@limpingbear.shop. We will provide you with return instructions and, where applicable, a return shipping label. Do not send items back without contacting us first — unauthorized returns may not be processed.

Refund Processing

Refunds will be issued within 5–10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@limpingbear.shop. We will provide a full refund and cover return shipping costs.

Contact

For return requests or questions, please contact us at support@limpingbear.shop.