Shipping policy
Shipping Policy
Effective Date: April 3, 2026
LIONMERE LLC (“we”, “us”, “our”) operates the Limping Bear Shop at limpingbear.shop. Please review our shipping guidelines below.
1. Shipping Coverage
We currently ship to the contiguous United States (48 states and the District of Columbia). Some items may not be available for delivery to Alaska, Hawaii or US territories; this will be shown at checkout. We do not ship internationally at this time.
2. Processing Time
Each product page shows its own estimated dispatch time. Most items ship within 1–3 business days after payment confirmation; some items need longer (up to 30 business days), and we say so clearly on the product page before you buy. During peak seasons, processing may take a few days longer. You will receive an email confirmation with tracking information once your order has shipped.
3. Shipping Methods & Estimated Delivery
- Standard Shipping: 5–10 business days after processing
- Furniture & Large Items: 7–14 business days after processing (LTL freight delivery may apply)
Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, or other factors beyond our control.
4. Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order. Free standard shipping is available on items of $50 or more. Our products ship from several US suppliers, and the $50 threshold applies to each supplier’s items in your order. Checkout always shows the exact shipping cost before you pay.
Large or oversized items (e.g., furniture, large neon signs) may incur additional freight charges, which will be displayed at checkout.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website or by visiting your order status page.
6. Multiple Shipments
Since we work with multiple suppliers, your order may arrive in separate shipments. Each shipment will have its own tracking number, and you will be notified as each one ships.
7. Delivery Issues
If your package is lost, damaged, or significantly delayed, please contact us within 7 days of the estimated delivery date at yo@limpingbear.shop. We will work with the carrier to resolve the issue or arrange a replacement/refund.
8. Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer. Address corrections after an order has shipped may incur additional fees.
9. PO Boxes & APO/FPO
We ship to PO Boxes and APO/FPO addresses via USPS where possible. Some oversized items may not be eligible for PO Box delivery.
10. Contact Us
For shipping questions, please contact us at:
LIONMERE LLC
7901 4th St N, STE 300
St. Petersburg, FL 33702
Email: yo@limpingbear.shop